Shipping policy
Countries covered
We accept orders from USA, Canada and other international orders from across the globe. Shipping within the US will be done free of charge for all orders of over $ 150. A nominal amount will be charged for orders from Canada and other countries, as given below.
USA: Shipped free of charge
Canada: $10
International orders: $ 20
Shipping time:
Orders for products that are already in stock are shipped within two days of payment. The products will be delivered in 5-7 working days. However, for jewelry that need customisation, shipping may take 5-7 working days more.
Insurance:
Each and every product we ship is insured. In effect, the products are protected against the peril of damage or loss during conveyance.
Tracking your order:
Once you place an order with diamondhub.com, you will be given an order number. You can find out the status of your order with the number. The number will be sent to you by e-mail, too.
Cancellation
If you decide to cancel an order, please get in touch with us with the order number. Our endeavour is to process every order at the earliest. We may not able to accept a demand for cancellation if the order has been processed and ready for shipping.
Countries covered
We accept orders from USA, Canada and other international orders from across the globe. Shipping within the US will be done free of charge for all orders of over $ 150. A nominal amount will be charged for orders from Canada and other countries, as given below.
USA: Shipped free of charge
Canada: $10
International orders: $ 20
Shipping time:
Orders for products that are already in stock are shipped within two days of payment. The products will be delivered in 5-7 working days. However, for jewelry that need customisation, shipping may take 5-7 working days more.
Insurance:
Each and every product we ship is insured. In effect, the products are protected against the peril of damage or loss during conveyance.
Tracking your order:
Once you place an order with diamondhub.com, you will be given an order number. You can find out the status of your order with the number. The number will be sent to you by e-mail, too.
Cancellation
If you decide to cancel an order, please get in touch with us with the order number. Our endeavour is to process every order at the earliest. We may not able to accept a demand for cancellation if the order has been processed and ready for shipping.
